TRANSLATE
FACE MASKS ARE NO LONGER MANDATORY IN COUNTY BUILDINGS.
As of March 1, 2022, the mask mandate has been lifted. Visitors are free to continue wearing a mask in County offices for personal medical reasons or simply as a personal preference, but they are now no longer mandatory. Plexiglass barriers in reception areas will stay up, frequent hand washing is still recommended, and social distancing needs to still be practiced. The mask mandate may be reinstituted in the future if the virus surges again.
Thank you.
The Home Energy Assistance Program (HEAP) provides financial assistance for heating costs.
The Supplemental Nutrition Assistance Program (SNAP), a.k.a. Food Stamps, is designed to supplement a household's food budget.
Chenango DSS Welcomes You
The mission of the Chenango County Department of Social Services (DSS) is to ensure the provision of financial, medical and Family and Children’s Services necessary to assist eligible residents of Chenango County towards enhancing family functioning and to reduce or eliminate dependency.
This website has been created to allow the public to find out more information about our available programs. Please look around and let us know what we can do to improve your experience with us. If you do not find what you are looking for please call or visit us so that we may assist you.
2021 ANNUAL REPORT: Read document (PDF; 1.2 MB)
PLEASE NOTE: Many required documents can be submitted via the NYDocSubmit app. Learn more
Notices and Updates
NEW - CHENANGO COUNTY SYSTEM OF CARE
Need help finding mental health, substance abuse treatment, housing, transportation and other services? This online resource guide from the Chenango County System of Care can help get you to the right place! click here.
EA SNAP Supplement benefit ending
The last month to receive the EA SNAP Supplement benefit is February 2023. SNAP benefits will go back to the normal amount starting March 2023.
For more information please visit https://otda.ny.gov/SNAP-COVID-19/Frequently-Asked-Questions.asp
HOME ENERGY ASSISTANCE PROGRAM (HEAP)
IMPORTANT INFORMATION: HEAP 2021-22 program opened OCTOBER 1st, 2021. Go the HEAP section of the PROGRAMS page or to the NY State HEAP site to learn more about the HEAP program.
SOCIAL SECURITY ADMINISTRATION
For important information regarding the Social Security Administration, click here.
Main offices
Chenango County Department of Social Services
County Office Building
5 Court Street
Norwich, NY 13815
Hours: 8:30AM ‑ 5:00PM (Monday ‑ Friday)
Phone: 607.337.1500
Toll Free: 877.337.1501
Fax: 607.337.1525
Get Directions to main offices
Administrative offices
Chenango County Department of Social Services
County Office Building
14 West Park Place
Norwich, NY 13815
Commissioner
Daniel Auwarter
If we are closed and you are in need of immediate assistance outside of normal business hours, please call the Chenango County Sheriff's Department at 607.334.2000, and request to have the on-call caseworker contact you.
Get Directions to main offices
Chenango County Department of Social Services Commissioner: Daniel Auwarter
5 Court Street (main offices) and 14 West Park Place (admin offices), Norwich, NY 13815
Hours: 8:30AM ‑ 5:00PM (Monday ‑ Friday) Phone: 607.337.1500
©2023 Chenango County DSS and Matai House Studio (web design)