The Home Energy Assistance Program (HEAP) provides financial assistance for heating costs.
The Supplemental Nutrition Assistance Program (SNAP), a.k.a. Food Stamps, is designed to supplement a household's food budget.
The mission of the Chenango County Department of Social Services (DSS) is to ensure the provision of financial, medical and Family and Children’s Services necessary to assist eligible residents of Chenango County towards enhancing family functioning and to reduce or eliminate dependency.
This website has been created to allow the public to find out more information about our available programs. Please look around and let us know what we can do to improve your experience with us. If you do not find what you are looking for please call or visit us so that we may assist you.
2022 ANNUAL REPORT: Read document (PDF; 1. MB)
PLEASE NOTE: Many required documents can be submitted via the NYDocSubmit app. Learn more
Need help finding mental health, substance abuse treatment, housing, transportation and other services? This online resource guide from the Chenango County System of Care can help get you to the right place! click here.
For the Plan period of January 1, 2024 through December 31, 2025 Chenango County DSS is inviting comments from the public regarding proposed Employment Services available to Temporary Assistance and Supplemental Nutrition Assistance Program recipients and related topics. Copies of the 2024-2025 Employment Plan can be obtained at: The Chenango County Department of Social Services County Office Building 5 Court Street Norwich, NY 13815. Individuals wishing to comment may visit the Department of Social Services or submit written comments between October 27, 2023 through November 29, 2023 during business hours. Written comments may be addressed to the attention of the Head Social Welfare Examiner at the above address. LINK to summary document.
IMPORTANT INFORMATION: HEAP 23-24 program will open November 1,2023. Emergency benefits for HEAP will open 1/2/2024. Go the HEAP section of the PROGRAMS page or to the NY State HEAP site to learn more about the HEAP program.
For important information regarding the Social Security Administration, click here.
Chenango County Department of Social Services
County Office Building
5 Court Street
Norwich, NY 13815
Hours: 8:30AM ‑ 5:00PM (Monday ‑ Friday)
Phone: 607.337.1500
Toll Free: 877.337.1501
Fax: 607.337.1525
Get Directions to main offices
Chenango County Department of Social Services
County Office Building
14 West Park Place
Norwich, NY 13815
Daniel Auwarter
If we are closed and you are in need of immediate assistance outside of normal business hours, please call the Chenango County Sheriff's Department at 607.334.2000, and request to have the on-call caseworker contact you.
Get Directions to main offices
Chenango County Department of Social Services Commissioner: Daniel Auwarter
5 Court Street (main offices) and 14 West Park Place (admin offices), Norwich, NY 13815
Hours: 8:30AM ‑ 5:00PM (Monday ‑ Friday) Phone: 607.337.1500
©2023 Chenango County DSS and Matai House Studio (web design)