computerIncluded below are answers to assistance frequently asked questions (FAQs), a list of abbreviations, as well as lists of important phone numbers and website links.

Answers to Assistance FAQs (frequently asked questions)


num-A   B-C   D-E   F-G   H-I-J   K-L-M   N-O   P-Q-R   S   T-U-V   W-X-Y-Z

Abbreviations: numbers-A

1099 Internal Revenue Service Resource File
18NYCRR New York Codes,Rules and Regulations for Title 18 (Social Services)
A & QC Audit and Quality Control (State OTDA)
A/LTC Adult-Long Term Care Unit
A/R Applicant/Recipient
AABD Aid to the Aged,Blind and Disabled
AAoA Area Agency on Aging (Local) (OFA -State)
AB Aid to the Blind
ABAWD Able Bodied Adults without Dependents
ABEL Automated Budgeting and Eligibility Logic
ABH Agency Boarding Home
ACF Administration for Children and Families (Federal)
ACS Administration for Childrens Services (NYC)
AD Aid to the Disabled
ADAP AIDS Drug Assistance Program
ADAS Alcohol and Drug Abuse Services
ADC Aid to Dependent Children (prior to TANF)
ADJ Adjudicated Claim Fiche
ADM Administrative Directive Memo
AE Agency Error
AFDC Aid to Families with Dependent Children
AFIS Automated Finger Imaging System
AFSI Alternate Food Stamp Issuance
AHA American Hospital Association
AIDS Acquired Immune Deficiency Syndrome
ALC Alternate Level of Care
AMR Automated Mass Rebudgeting
AOBH Agency Operated Boarding Home
App Reg Application Registration
APP-TAD Application Turnaround Document
APRRS Absent Parent Resource Reporting System
APS Adult Protective Services
ASCU Automated Support Collection Unit
ASFA Adoption and Safe Families Act (Federal legislation)
ATM Automated Teller Machine

Abbreviations B-C

BCCCTP Breast,Cervical & Colorectal Cancer Treatment Program
BENDEX Beneficiary Data Exchange
BG Block Grant
BICS Benefits Issuance and Control System
BILT Building Independence for the Long Term
BOCES Board of Cooperative Educational Services
BPR BICS Production Reports
BRIA Bureau of Refugee and Immigrant Assistance (State)
BT Bureau of Training (State)
C/THP Child/Teen Health Plan
CAH Care At Home
CAHWP Care At Home Waiver Program
CAMS Cash Management Subsystem
CAP Community Action Program
CASA Community Alternative Services Agency
CASAC Certified Alcohol & Substance Abuse Counselor
CASE NO Case Number
CBIC Client Benefit Identification Card
CBVH Commission for the Blind and Visually Handicapped
CC Chronic Care (aka Nursing Home Medicaid)
CCBG Child Care Block Grant
CCCCCC Chenango County Child Care Coordinating Council (aka 6-C’s)
CCDSS Chenango County Department of Social Services
CCF Congregate Care Facility
CCFS Child Care Facility System
CCPT Chenango County Public Transit
CCRR Child Care Resource & Referral
CCRS Child Care Review System
CDC Centers for Disease Control and Prevention
CDO Workforce Chenango-Delaware-Otsego Workforce Investment
CEP Comprehensive Employment Plan
CFR Code of Federal Regulations
CFRC Chenango Family Resource Center
CG Cash Grant
CHAMPUS Civilian Health and Medical Program for Uniformed Services
CHAMPVA Civilian Health and Medical Program of the Department of Veterans Affairs
CHHA Certified Home Health Agency
CHN Chenango Health Network,Inc.
CHP Child Health Plus
CIN Client Identification Number
CINTRAK Comprehensive Income Tracking System
CMCM Comprehensive Medicaid Case Management
CME Continuing Medical Education
CMS Centers for Medicare and Medicaid Services (Federal)
CN Case Number
CNS Client Notice System
COB Close of Business
COBRA Consolidated Omnibus Budget Reconciliation Act
COLA Cost of Living Adjustment
COPS Community Optional Preventive Services
CP Custodial Parent
CPS Child Protective Services
CSC Computer Sciences Corporation (Fiscal agent for NYS Medicaid)
CSE Committee on Special Education
CSEU Child Support Enforcement Unit
CSMS Child Support Management System
CSP Consolidated Services Plan
CST Community Solutions for Transportation
CT Case Type
CW Child Welfare
CWEP Community Welfare Employment Program
CWRA Child Welfare Reform Act (1979)
CWS Child Welfare System
CY Calendar Year

Abbreviations D-E

D & TC Diagnostic and Treatment Center
DAP Disability Advocacy Program
DAR Daily Activity Report
DC Day Care (aka Child Care)
DCAP Disabled Client Assistance Program
DCJS Department of Criminal Justice Services
DCLS Day Care Licensing System
DCSE Division of Child Support Enforcement
DDD Division of Disability Determinations (OTDA)
DEA Drug Enforcement Agency
DETS Division of Employment and Transitional Supports
DFA Division of Family Assistance (State)
DFR District of Fiscal Responsibility
DFY Division of Youth (prior to consolidation with OTDA)
DHHS Department of Health and Human Services (Federal)
DOA Department of Agriculture (Federal)
DOB Date of Birth
DOH Department of Health (State)
DOJ Department of Justice
DOL Department of Labor (State)
DPA Deferred Payment Agreement
DRA Deficit Reduction Act
DRG Diagnostic Related Groups
DSS Department of Social Services
DV Domestic Violence
DVA Division of Veterans Affairs
DVL Domestic Violence Liaison
E & T Employment and Training
E/IM Eligibility/Income Maintenance
EAA Emergency Assistance for Adults
EAF Emergency Assistance for Families
EBT Electronic Benefit Transfer
EDGE Education for Gainful Employment
EDP Employability Development Plan
EEO Equal Employment Opportunity
EI Early Intervention
EID Earned Income Disregard
EIN Employer Identification Number
EITC Earned Income Tax Credit
EM Employment Manual
eMedNY Electronic Medicaid system for New York
EMEVS Electronic Medicaid Verification System
EP Employability Plan
EPIC Elderly Pharmaceutical Insurance Coverage
ER Emergency Room
ESL English as a Second Language
ESNA Emergency Safety Net Assistance
ESNY Eat Smart New York Program
EVR Eligibility Verification Review
EW Eligibility Worker

Abbreviations F-G

FA Family Assistance
FA-FP Family Assistance - Federally Participating
FAD/FAHD Foster and Adoptive Home Development
FAP Food Assistance Program
FBH Foster Boarding Home
FC Foster Care
FCA Family Court Act
FDC Family Day Care
FEDS Front End Detection System
FFP Rate of Federal Financial Participation
FFS Fee For Service
FFY Federal Fiscal Year (Oct 1 - Sept 30)
FH Fair Hearing
FHP Family Health Plus
FICA Federal Insurance Contributions Act (Social Security) Indicator
FMS Financial Management System
FNP Federally Non-Participating
FNS Food and Nutrition Service (USDA)
FOIL Freedom of Information Law
FP Federally Participating
FPBP Family Planning Benefit Program
FPLS Federal Parent Locator Services
FR Federal Register
FRM Fiscal Reference Manual
FS Food Stamps (now SNAP)
FSET Food Stamp Employment and Training Program
FSMA Food Stamp-Medicaid Unit (Local)
FSSB Food Stamp Source Book
FTE Full-Time Equivalent
FTOP Federal Treasury Offset Program
FUFF Finance Unit Fact Flash
FV Family Violence Indicator
FVO Family Violence Option
GAO Government Accounting Standards
GED General Education Diploma
GFDC Group Family Day Care
GH Group Home
GIS General Information System
GR Group Residence

Abbreviations H-I-J

HCBS Home & Community Based Services
HEA Home Energy Allowance
HEAP Home Energy Assistance Program
HH Household
HHS Department of Health and Human Services (Federal)
HIP Homelessness Intervention Program
HIPAA Health Insurance Portability and Accountability Act
HIV Human Immunodeficiency Virus
HIV SNPS HIV Special Needs Plans
HMO Health Maintenance Organization
HR Home Relief (replaced by Safety Net)
HRA Human Resources Administration (NYC)
HRF Health Related Facilities
HSEN Human Services Enterprise Network
HUD Housing and Urban Development
I/EDR Imaging/Electronic Document Repository
IAF Intelligent Auto-Filled Forms
ICF Intermediate Care Facility
ICM Intensive Case Management
ID Identification Card
IDA Individual Development Account
IHE Inadvertent Household Error (unintentional client error)
ILP Independent Living Program (also called Chaffee)
IM Income Maintenance
INF Informational Letter (NYS Directives)
INS Immigration and Naturalization Services
IPRO Island Peer Review Organization
IPV Intentional Program Violation
IRS Internal Revenue Service (Federal)
IV-B Title IV-B of the SSA (Federal funding for Child Welfare Servs)
IV-D Title IV-D Amendment to the Social Security Act (Child Support)
IV-E Title IV-E of the SSA (Federal funding for Foster Care and Adoption Subsidies)
JD Juvenile Delinquent
JD/PINS Juvenile Delinquent/Persons in Need of Supervision
JOBS Job Opportunities and Basic Skills (defunct federal program)

Abbreviations K-L-M

LAF Local Administration Fund
LAN Local Area Network
LCM Local Commissioners Memorandum (NYS Directive)
LDSS Local Department of Social Services (Local District)
LEIA Local Early Intervention Agency
LIHEAP Low-Income Home Energy Assistance Program
LRR Legally Responsible Relative
LSSD Local Social Services District
LTC Long Term Care
LTHHCP Long Term Home Health Care Program
M-TAG Medicaid Technical Advisory Group
MA Medical Assistance
MABEL Medicaid Automated Budget and Eligibility Logic
MAPP Model Approach to Parenting Program (FAD) (training for foster/adoptive parents)
MARG Medical Assistance Reference Guide
MARS Management and Administrative Reporting Sub-system (of MMIS_
MB Manual Bulletin
MBI-WPD Medicaid Buy-in for Working People with Disabilities
MCO Managed Care Organization
MCTP Medicaid Cancer Treatment Program
MD Mentally Disabled
MEDS Medicaid Encounter Data System
MLR Maintenance in Lieu of Rent
MLTC Managed Long Term Care
MMIS Medicaid Management Information System
MOE Maintenance of Effort (Spending minimums)
MOU Memorandum of Understanding
MSAR Maximum State Aid Rate
MSE Medical Support Enforcement
MSP Medicare Savings Programs

Abbreviations N-O

NCP Noncustodial Parent
NH Nursing Home (aka Chronic Care Medicaid)
NPA Non-Public Assistance (aka Non-Temporary Assistance)
NR Non-Reimbursable
NSF Non-Sufficient Funds
NTA Non Temporary Assistance
NYC New York City
NYCRR New York Codes of Rules and Regulations (Green Books)
NYPWA New York Public Welfare Association
NYS New York State
NYSCCBG New York State Child Care Block Grant
NYSDOH New York State Department of Health
NYSDSS New York State Department of Social Services (now OTDA/OCFS)
NYSNIP New York State Nutritional Improvement Project
NYWBG New York Works Black Grant (DOL Grants)
OAH Office of Administrative Hearings (State)
OASAS Office of Alcohol and Substance Abuse Services (State )
OB/GYN Obstetrics and Gynecology
OCFS Office of Children and Family Services (State)
OCSE Office of Child Support Enforcement
ODD Office of Disability Determinations
OET Office of Employment Training (Local)
OFA Office for the Aging (State)
OFC Greater Opportunities
OFT Office for Technology (State)
OGS Office of General Services (State)
OHIP Office of Health Insurance Programs (NYS DOH)
OHSM Office of Health Systems Management (NYS DOH)
OJT On the Job Training
OMB Office of Management and Budget
OMC Office of Managed Care (NYSDOH)
OMH Office of Mental Health (State)
OMIG Office of the Medicaid Inspector General (State)
OMRDD Office Mental Retardation and Developmental Disabilities
OSC Office of State Comptroller
OTDA Office of Temporary and Disability Assistance (State)
OTG Other than Grantee
OVESID Office of Vocational and Educational Services for Individuals with Disabilities
OVR Office of Vocational Rehabilitation

Abbreviations P-Q-R

PA Public Assistance (replaced by TA - Temporary Assistance)
PACE Program for All Inclusive Care for the Elderly
PCA Personal Care Agency
PCAP Prenatal Care Assistance Program
PG-ADC Predetermination Grant - Aid to Families with Dependent Children (obsolete)
PHCP Physically Handicapped Childrens Program
PHN Public Health Nursing
PIC Private Industry Council
PICS Payment Issuance and Control System
PID Person Identification Number in CONX
PINS Persons in Need of Supervision
PIO Public Information Office
PLS Parent Locator System
PNA Personal Needs Allowance
POS Purchase of Services
PRO Peer Review Organization
PRWORA Personal Responsibility and Work Opportunity Reconciliation Act
PSA Protective Services for Adults
PSC Public Service Commission
PWP Public Works Project/Program
QA Quality Assurance
QC Quality Control
QDWI Qualified Disabled and Working Individual
QI-1 Qualified Individual - 1
QMB Qualified Medicare Beneficiary Program
QR Quarterly Report
RAP Refugee Assistance Program
Rep Payee Authorized Representative Payee
RFP Request for Proposal(s)
RMS Random Moment Study
ROS Rest of the State
RSDI Retirement,Survivors,And/or Disability Insurance (Social Security Benefits)
RTF Residential Treatment Facility

Abbreviations S

SACWIS Statewide Automated Child Welfare Information System
SAP Substance Abuse Program
SCR State Central Registry (Child Abuse and Neglect)
SCU Support Collection Unit
SDA Service Delivery Area
SDSS State Department of Social Services
SDX State Data Exchange
SED State Education Department
SFED/T Services Financial Eligibility Display/Turnaround Document
SFY State Fiscal Year (April 1 - March 31)
SHEA (SPMNT) Supplemental Home Energy Allowance
SILP Supervised Independent Living Program
SLIMB Specialized Low Income Medicare Beneficiary Program
SN-FNP Safety Net - Federally Non-Participating
SN-MOE Safety Net - Maintenance of Effort
SNA Safety Net Assistance
SNA -FP Safety Net Assistance - Federally Participating
SNAP Supplemental Nutrition Assistance Program (former Food Stamp Program)
SNF Skilled Nursing Facility
SNP Special Needs Plans
SNT Special Needs Trust
SOB Start of Business (day)
SOFA New York State Office for Aging
SRO Single Room Occupancy
SS Social Security (also Social Services)
SSA Social Security Administration
SSBG Social Services Block Grant (Title XX)
SSD Social Security Disability
SSI Supplemental Security Income (Federal Welfare Program for Aged,Blind and Disabled,replaces AABD)
SSL Social Services Law
SSN Social Security Number
STIPSO Short-Term Involuntary Protective Services Order
SWMS Statewide Welfare Management System
SYEP Summer Youth Employment Program

Abbreviations T-U-V

TA Temporary Assistance
TA/EMS Temporary Assistance-Employment Services Unit (Local)
TANF Temporary Assistance for Needy Families
TANF-EAF Temporary Assistance to Needy Families - Emergency Assistance to Families
TANF-MOE Temporary Assistance to Needy Families - Maintenance of Effort
TASA Teenage Services Act
TASB Temporary Assistance Source Book
TDD Text Telephone or Telecommunications Device for the Deaf
TEAP Training and Employment Assistance Program
Title XX Social Services Black Grant (Federal Funding for Services)
Title XX Below 200% TANF Funds transferred to Title XX for families with income below 200% of the federal poverty level (allowed by federal law,state option)
TMA Transitional Medicaid
TOP Treasury Offset Program
TPHI Third Party Health Insurance
TPL Third Party Liability
TPR Termination of Parental Rights
TSP Office of Transitional Supports and Policy (State)
TTY Text Telephone or Telecommunications Device for the Deaf
UCR Uniform Case Record
UIB Unemployment Insurance Benefits
UIFSA Uniform Interstate Family Support Act
UR Utilization Review
USDA United States Department of Agriculture
UT Utilization Thresholds
VA Voluntary Agency
VESID Vocational Educational Services for Individuals with Disabilities
VITA Volunteer Income Tax Assistance

Abbreviations W-X-Y-Z

WEP Welfare Education Program
WFW Wheels For Work
WIC Women,Infants and Childrens Program
WMS Welfare Management System
WRAP Weatherization Referral And Packaging Program
WRM (WMS) Worker Reference Manual
WRS Wage Reporting System
WTI Working Towards Independence
WtW Welfare to Work
WtWBG Welfare to Work Block Grant (Federal)
WWD Welfare to Work Division (DOL)
YIP Youth Internship Program
YOP Youth Opportunity Program
YRO Yonkers Regional Office
YWS Youth Work Skills Program

Other Important Contact Numbers

Chenango County DSS (Toll Free) 1.877.337.1501
Child Health Plus (children’s insurance program) 1.800.698.4543
EBT Benefit Card (24 hr) Toll Free Helpline 1.888.328.6399
EPIC (drug coverage for seniors) 1.800.332.3742
Family Health Plus (adult insurance program) 1.877.934.7587
Healthy Baby (info for pregnant women) 1.800.522.5006
Healthy NY (low-cost health insurance for individuals/small businesses) 1.866.432.5849
Help Restore Hope Center 24 Hour Support Line (crime victims/domestic violence) 1.855.966.9723
Mandated Reporter Hotline 1.800.635.1522
Medicare (general information line) 1.800.633.4227
NY Connects Chenango 1.877.337.1659
NYS Abandoned Infant 1.866.505.7233
NYS Child Abuse & Neglect Hotline 1.800.342.3720
NYS Child Support Helpline 1.888.208.4485
NYS Domestic Violence 24 hr Helpline 1.800.942.6906
NYS Helpline for HEAP, Food Stamps (SNAP) or Temporary Assistance 1.800.342.3009
NYS Insurance Department 1.800.342.3736
NYS Medicaid Co-Payment Hotline 1.800.541.2831
NYS Medicaid Fraud Hotline 1.877.87.FRAUD
NYS Medicaid Helpline 1.800.541.2831
NYS Medicaid Newborn Helpline 1.877.463.7680
Social Security Administration 1.800.772.1213

Important Links


Chenango County Department of Social Services      Commissioner: Daniel Auwarter
5 Court Street (main offices) and 14 West Park Place (admin offices), Norwich, NY 13815
Hours: 8:30AM ‑ 5:00PM (Monday ‑ Friday) Phone: 607.337.1500

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